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Message 1 of 6

uninstallation

Hi i was updating my windows 7 to Window 10 but in the process of updation it asked to remove McAfee but I am not able to do so. I have tried the removal tool, control panel then uninstall and also CMD from start. but all thee options didn't worked. please help how to uninstall it.

i have discussed it with microsoft they said i need to ask it to Mcafee.. so please tell me what to do????

 

thanks in advance....

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Re: uninstallation

Did you try any third party uninstaller programs. That will remove any program from the computer

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Message 3 of 6

Re: uninstallation

I used MCPR but didnt work what else can be used???

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Message 4 of 6

Re: uninstallation

Hello @amnaUD 

We are sorry for the inconvenience caused.

Please let us know if you receive any error while running the McAfee removal tool. Also, let us know the error or the issue that occurs when you try to uninstall from Control Panel.

Any Screenshots with the error would help us in identifying the cause and provide a solution. 

Regards,
Madhan M 

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Re: uninstallation

WHEN I TRIED REMOVING IT BY USING MCPR IT SAYS MCAFEE AGENT CANNOT BE REMOVED BCS OTHER PRODUCTS ARE USING IT, BUT I HAVE CLOSED EVERYTHING STILL IT SHOWS THE SAME 

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Message 6 of 6

Re: uninstallation

Hello @amnaUD 

Please let us know the McAfee Product installed on your computer. Is it a Consumer or Enterprise product?

Also, let us know the McAfee Anti Virus & McAfee Agent version installed.

Regards,
Madhan M

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