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shortcut icon

Why doI get the shortcout icon on my desktop when I open Mcafee?

MODERATOR EDIT : This issue is assumed answered as the patch that resolves this issue is being deployed to all customers.

Message was edited by: SPyron - Community Leader on 1/18/12 10:56:53 AM CST
3 Replies

Re: shortcut icon

Could you please let us know if the issue is – You have already deleted McAfee icon from your desktop and it keeps reappearing ??? or is it different ?? 

Regards,

Re: shortcut icon

Perhaps I can be of some assistance:

https://community.mcafee.com/thread/21606?start=340&tstart=0

https://community.mcafee.com/ideas/1309

https://community.mcafee.com/thread/41674?tstart=0

I am having the same problem. For the past two weeks or so, McAfee keeps putting a shortcut to iteself on the desktop. If deleted, it reappears after a reboot.

Very annoying.

Message was edited by: DAVISinLA on 1/4/12 2:40:41 PM PST
McAfee Employee
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Re: shortcut icon

Hello all,

   I just wanted to update you and let you know the patch to resolve this issue is in deployment right now. Please check for updates a few times to try and get the update (it will require a reboot). If that doesn't work, you should still get it within the next couple days. If you need it immediately, uninstall and reinstall from the McAfee website and the newest product version will download.

I am going to go ahead and mark this thread as answered and close it. If you have any more questions about this issue, please send me a private message and I'll see what I can do to help you out.

Thank you!

Somer L. Pyron
Knowledge Analyst
ServicePortal: support.mcafee.com
Web: www.mcafee.com