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linko
Level 7
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Message 1 of 4

setup problem

the installation is not completed,

what's the problem

MVT report

MVT Information
MVT Version:8.1.0.135
System Information
Operating System:Windows 10 (Build 10586)
Service Pack:Service Pack 0.0
Language:041f
Internet Explorer Version:11.103
Internet Explorer Language:tr
System Drive Type:NTFS
Physical Memory Available:2097151
Physical Memory Total:2097151
Virtual Memory Available:7107012
Virtual Memory Total:10898996
System Architecture:Intel64 Family 6 Model 58 Stepping 9Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Date Time:02/17/2016 10:16:58
Time Zone:GMT +02:00
Health Check Details
Registry1 Registry key(s) incorrect
Expected Registry Value not Present
Expected : 0
Existing : 1
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings CertificateRevocation
Expected Registry Key Present
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
Expected Registry Value Present
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main Disable Script Debugger
Expected Registry Key Present
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings
File1 file(s) incorrect
Excluded File(s) or Folder(s) Present
C:\Users\Pc\AppData\Local\Temp\\*
Expected Disk Space Available 100.00 MB in
C:
Excluded File(s) not Present
C:\Users\Pc\AppData\Local\Microsoft\Windows\INetCookies\*McAfee*.*
ProcessOK
ServiceOK
COMOK
Expected COM Component Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} C:\WINDOWS\system32\vbscript.dll
Expected COM Component Server Type Correct
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} C:\WINDOWS\system32\vbscript.dll
Expected COM Component File Path Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} c:\windows\system32\vbscript.dll
Expected COM Component File Present
VB Script Language {B54F3741-5B07-11cf-A4B0-00AA004A55E8} c:\windows\system32\vbscript.dll
Expected COM Component Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} C:\WINDOWS\system32\jscript.dll
Expected COM Component Server Type Correct
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} C:\WINDOWS\system32\jscript.dll
Expected COM Component File Path Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} c:\windows\system32\jscript.dll
Expected COM Component File Present
JScript Language {f414c260-6ac0-11cf-b6d1-00aa00bbbb58} c:\windows\system32\jscript.dll
PatchesExpected patch(es) not available
Expected patch(es) not available
Expected :
Existing :
Expected patch(es) not available
Expected :
Existing :
Expected patch(es) available
Expected :
Existing :
Expected patch(es) available
Expected :
Existing :
Expected patch(es) available
Expected :
Existing :
Expected patch(es) available
Expected :
Existing :
Top Issues1 Top Issue(s)
Top Issue: Download Install Errors Fix
Top Issue: Core Components Failed to install
Top Issue: Windows Firewall is off
SYSTEM2 System's information incorrect
Temporary internet files need to be deleted
Clear DNS resolver cache
Processor meets minimum system requirement
RAM meets the minimum system requirement
Successfully connected to us.mcafee.com
Successfully downloaded file http://download.mcafee.com/products/mvt/mvt/xmlfiles/connectivity_test.txt

MVT Information
MVT Version:8.1.0.135
System Information
Operating System:Windows 10 (Build 10586)
Service Pack:Service Pack 0.0
Language:041f
Internet Explorer Version:11.103
Internet Explorer Language:tr
System Drive Type:NTFS
Physical Memory Available:2097151
Physical Memory Total:2097151
Virtual Memory Available:7107012
Virtual Memory Total:10898996
System Architecture:Intel64 Family 6 Model 58 Stepping 9Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz
Date Time:02/17/2016 10:16:58
Time Zone:GMT +02:00
Health Check Details
Registry1 Registry key(s) incorrect
Expected Registry Value not Present
Expected : 0
Existing : 1
Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings CertificateRevocation
File1 file(s) incorrect
Excluded File(s) or Folder(s) Present
File: C:\Users\Pc\AppData\Local\Temp\\*
ProcessOK
ServiceOK
COMOK
PatchesExpected patch(es) not available
Expected patch(es) not available
Expected :
Existing :
Expected patch(es) not available
Expected :
Existing :
Top Issues1 Top Issue(s)
Top Issue: Download Install Errors Fix
KB URL:
SYSTEM2 System's information incorrect
Temporary internet files need to be deleted
Clear DNS resolver cache

3 Replies
exbrit
Level 21
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Message 2 of 4

Re: setup problem

Moved to Consumer General.

What software were you installing and what security software was there before?

linko
Level 7
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Message 3 of 4

Re: setup problem

I uninstall and reinstall the program

mcafee internet security

exbrit
Level 21
Report Inappropriate Content
Message 4 of 4

Re: setup problem

OK when you uninstall it should be in 3 stages, 1) via Control Panel > Programs and Features and reboot if it asks you to, then 2) run the MCPR cleanup tool, (always use a freshly downloaded one) reboot and then 3) reinstall from your online account.