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aaa_annoc
Level 7

security shield please help

please help.  my laptop is infected with something called Security Shield - if someone could explain to me how to remove it I would greatly appreciate it.  I am not tech-savvy, so need very explicit instructions.  i have McAfee and ran a scan but it didn't find anything.  the Security Shield keeps popping up nearly every 30 seconds to tell me i have a gazillion viruses and urges me to purchase it to remove them.

i've seen other posts about this but none detailed enough to allow me to follow what i need to do.

thanks.

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Peacekeeper
Level 20

Re: security shield please help

https://community.mcafee.com/message/165158#165158

Follow bleeping comptuer's method the auto 1 using malwarebytes works.

NOTE do not click on top link for free scan no need to pay for the help.

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