i have exactly this problem but the thread is archived
i ha ve already tried uninstalling and reinstalling (from the sky website, subscription is through them) - neither mcafee or sky are being particularly helpful and are passing the buck to each other
it's getting very annoying - does anybody have any suggestions on its removal?
Do we have the same message (Software Upgrade ) in the pop windows on your PC ? Could you please update us with the below information ;
McAfee security center :
Could you please provide us with a image capture for it ?
thanks for helping, but you'll have to tell me where to find that information - i installed mcafee with sky and let it run
also, how would i go about getting a screen capture? it looks exactly like the examples in the thread i posted which is why i included it - started about the same time as well
If you are on the current 2010 version :
Open security center and click on Navigation > then click on About
If you are on the current 2011 version :
Then click on About in the main page of your security center .
if you find it difficult to take a screen capture , please provide us with the verbatim that is displayed in the pop up that would do it.
this is the info from the security centre - from your guidance it must be the 2010 version
Version details; 10.5
McAfee security center : 10.5.240
Affid = 693
pop up says
this appears at random times