quick scan

[adsouza]

quick scan works  on one HP laptop but not my second HP laptop.  It starts but goes nowhere - even after an hour of the 'WHEEL' turning

[gdavila911]

You can see the status of the scan on the log file:

c:\ProgramData\McAfee\Endpoint Security\Logs\OnDemandScan_Activity.log

Something similar happened to me once

The problem was a symbolink link that was causing a loop on the scanning process.

[RagothKarnan]

@gdavila911 The suggestion you posted which is related to endpoint security. Its a corporate product.

@adsouza Please let us know the name of McAfee product and version installed on your computer.

Regards
Ragoth Karnan

[gdavila911]

We are using ENS 10.5.4.4241