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noorhanan
Level 7

probelm with activating Mcafee internet security 2011

hi everyone    

i have installed McAfee Internet security using CD and

i have an activation code with the CD. when i click on activate

the window keeps loading and it does not provide a filed to

write the activation code but it says that the computer is secured    

and it asks for activation whithin 15 days. is the product activate or not

can some one tell me the right way for activation

thanks

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4 Replies
PrakashMcAfee
Level 10

Re: probelm with activating Mcafee internet security 2011

Hi,

  I would like to know some information before we proceed further.

 
      Type of your Operating system with service pack details (Ex :windows Xp,Windows Vista ,Windows 7).

    

      Have you done any haradware changes most recently (EX Smiley Frustratedystem restore ,Reformate,.....etc).

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noorhanan
Level 7

Re: probelm with activating Mcafee internet security 2011

my operation system is windows 7 and

i have not done any hardware changes

am wondering if the problem related to an existing virus

in the system or a problem with the operation system

thanks

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PrakashMcAfee
Level 10

Re: probelm with activating Mcafee internet security 2011

Hi,

     Yes ,we have to remove older Version of security program before we install new one  .

     Use this link to Remove Old McAfee Click here.

     Ran McAfee Preinstall tool Click Here.

     Download the McAfee and Try to activate them.

on 2/6/11 1:41:48 PM CST

on 2/6/11 1:46:17 PM CST
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Aldrin
Level 12

Re: probelm with activating Mcafee internet security 2011

Existing Virus ! So is your computer infected?

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