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preventing quarintine

Im having a problem with my antivirus (aol security suite) moving a .exe file to quarintine calling it a virus/trojan. the exe file is on a game that my class is using as a referance/tool. How do i get my program to acknoledge that this is not a virus/trojan and to trust it?

4 Replies
exbrit
Level 21
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Message 2 of 5

Re: preventing quarintine

You'll have to temporarily disable VirusScan long enough at least to submit the file to McAfee Labs.

See https://community.mcafee.com/thread/2016

Especially the bit To send it to McAfee Labs outside the Security Center.....  onwards.

Re: preventing quarintine

Upload it to VirusTotal,


If it comes back with anything else, it's a trojan.


If nothing comes back, then read this post for more information on reporting false positives.


Good Luck!


Edit: Peter is a Ninja..

Message was edited by: ConorD62 on 19/01/11 05:58:23 CST

Re: preventing quarintine

I have sent exe file to the assorted places, ill report what they find..

exbrit
Level 21
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Message 5 of 5

Re: preventing quarintine

Good luck, and thanks for the compliment ConorD62.

Kinda old for a Ninja but nevertheless, much appreciated.

;-)