my trial version of total protection doesnt expired yet but i already install mcafree internet security 2011. it shows my installation is completed but when i check my antivirus it show mcafree total protection trial version.what should i do?? i tried to activate my internet security 2011 activation key but it show this message "You’ve entered a product key that’s already been used to redeem a McAfee product. If you’re trying to protect another PC, go to the PC you want to protect and download the product from your My Account page. If you need more help, contact Customer Service." i dont know what to do. can someone help me because i'm really blank right now
You have a trial version installed but you now have a subscribed version - oine that you paid for?
It would be best to uninstall everything via Control Panel > Add or Remove Programs (XP) or Programs > Uninstall a Program (Vista and Windows 7)
Then run the MCPR cleanup tool listed under Useful Links at the top of this page and reboot
Then reinstall the new one from your online account.
To enter you key then go to: http://www.mcafee.com/mavw/retailcard
Mira is in Malaysia so the 800 number doesn't apply unless she has access to a VOIP client but she can contact Technical Support via the link under Useful Links at the top of this page.