can't even down load this peice of sheet product after registering can;t get even my password i enter this is crazy done with them can't e-mail tech and phone hold 10 mins so bad customer service do not buy this product
The above doesn't really tell us much. What is your operating system, service pack etc. and what product are you trying to download, and over what kind of Internet connection?
Email support is slowest, if you can reach phone support I suggest you hang on, they will answer.