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my subscription is veryfied but still can't fix a problem

My computers and files are not protected, and it tells me to verify my subscription. I do it and it is veryfied however my problem is still not fixed.

how can i meake it secure? what do I have to do?

1 Reply
Dinz
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Re: my subscription is veryfied but still can't fix a problem

Hi ybbastos,

Prompts from McAfee SecurityCenter requesting that you verify your subscription can have many causes, including issues with your Internet connection or computer settings. , please follow the steps below in order.    

1.Check whether the system date & time are set right as per your time zone.

2. Check and delete if you have any other security software in control panel &  C:/program files & common files .

3. Click on this link http://us.mcafee.com/apps/agent/tools/ts/ts_getemail_new.asp and check whether the website provides a list of the McAfee products installed on your computer and the account (email address) that used when installing these products are the same.

Regards,

Dinesh K