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Dave18
Level 7
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Message 1 of 4

my mcafee internet security 2010 wont search for or install updates!!

I bought mcafee internet security in feb 2010 but last month it said that my computer is at risk and it cannot search for updates.  i only got it a few months ago and need it to last till next feb so why is it doing this??this is pathetic on mcafees part...i already uninstalled and reinstalled it so why has it doen it again?this means my laptop is unprotected and vulnerable

please someone help as their virtual technician is useless and i cannot afford to pay per min on telephone

as i said its the mcafee internet security 2010

help !!!!!

3 Replies
Dinz
Level 16
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Message 2 of 4

Re: my mcafee internet security 2010 wont search for or install updates!!

Hi Dave,

Please let me know the following details such as;

What is the operating system of the computer  ?
How is the computer connected to internet ?
Do we have any other security software in the computer ?


Regards,
Dinesh K
McAfee Online Community Moderator

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kumar_B
Level 10
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Message 3 of 4

Re: my mcafee internet security 2010 wont search for or install updates!!

hi Dave18 ,

First  let us know when u open mcafee do u find anything like "am i protected " or " your computer is secure "(just to find out  the mcafee version )

just rply what type of internet u hav(dsl cable or dialup ) are you able to connect to internet and the websites. do u have any error messages  when  updating mcafee .

kumar_B
Level 10
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Message 4 of 4

Re: my mcafee internet security 2010 wont search for or install updates!!

hi Dave18 ,

just open macfee click on "updates " > click "settings" > click  make sure the " automatic updates " is on &  also try to click  download & install updates automatically and click apply ok .