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kristyjo63
Level 7

just download mcafee virus and now it won't let me surf the web

I just downloaded virus scan and now it won't let me surf the web.  How can I fix this.  It was fine with trial version.  Please help.

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2 Replies
Dinz
Level 16

Re: just download mcafee virus and now it won't let me surf the web

Hi kristyjo63,

Could you please provide some more information on this like;

What is the operating system you use ?

What type of internet connection (dsl/wireless) ?

What is the brower you use ? (firefox/Internet explorer)

The main interface of your security center , does it say "Am I protected YES" or "Your computer is secure" ?

Regards,

Dinesh K

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MRoutt
Level 9

Re: just download mcafee virus and now it won't let me surf the web

Kristyjo,


In addition to what Dinesh wants to know, can you tell me if you clicked "Block" for IE or Firefox in response to either of the the popups which I have attached screenshots of?

Regards,

MRoutt

Message was edited by: MRoutt on 2/15/10 5:34:48 PM CST
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