Showing results for 
Search instead for 
Did you mean: 
Level 7
Report Inappropriate Content
Message 1 of 2

i have a question

how can i get refund?


Hi, I  I feel really uncomfortable right now about this customer support. I don't understand why I have to write an email in English because there's no proper way to contect in Korea. (why don't you answer in phone? it cut off itself.)

Anyway my product got renewed automatically few days ago so i want to get refund.


Labels (1)
Tags (1)
1 Reply
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 2

Re: i have a question

Only Customer Service can do that for you.  You can turn off the auto-renewal in the meanwhile by going to your online account page.

Toronto, Canada

McAfee Support Mobile App Available
With the new McAfee Support Mobile App you’ll be able to update, close, and view service requests on your mobile device. The app will also notify you when one of our technical support engineers update a service request. Download the Android version from Google Play and the iOS version from the Apple App Store today!