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i have a problem about activating my mcafee total protection 2012?

i cant activate my mcafee 2012 i dont why?plss help!!!ANd it say " Where sorry.but where having trouble activating your mcfree products. you can start using your software now,but until you activate,you wont get automatic updates that keep your pc safe from the latest threats. Dont worry , well remind you to activate your mcafee products later or try again whathever you choose . I bought the product from wall mart..plss help..

Message was edited by: miguelchristian1991 on 9/29/11 6:17:14 PM CDT
18 Replies
Hayton
Level 18
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Message 2 of 19

Re: i have a problem about activating my mcafee total protection 2012?

Don't know if this belongs in 'My Account Online', but I've moved it out of Community Help into Home & Home Office General Discussion.

Re: i have a problem about activating my mcafee total protection 2012?

Could be the server is down best way is to contact Tech support via chat here after yoiu retry to activate it

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

I would consider removing the software fully and retrying the install.after a reboot but 1st see what chat says.

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

Actually try this FAQ 1st

Message was edited by: Peacekeeper on 30/09/11 12:15:36 PM
Dinz
Level 16
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Message 4 of 19

Re: i have a problem about activating my mcafee total protection 2012?

Hi Miguel,

Kindly provide us  with the below information so as we could get it fixed for you.

What is the operating system installed ?(Windows XP/Vista/7)

Do you have any other security software installed on the PC ?

Did you previously have McAfee programs installed on this computer ?

Regards,

Re: i have a problem about activating my mcafee total protection 2012?

windows 7 , i already activate it...but i have one more problem my mcafee subscription is expires 9/29/2011 yesterday..and my subscription is still activate and still protecting my pc it must be expires 2012,might be i use my old account becuz my old account gonna expires 9/29/2011 and they mix together i dont know..i show you the image..

print1.png

Message was edited by: Peacekeeper on 1/10/11 9:25:56 AM

Re: i have a problem about activating my mcafee total protection 2012?

when i install the new mcafee 2012 my old account is not expires yet and i type in the product reg and succesfull i activate,

Re: i have a problem about activating my mcafee total protection 2012?

I suggest you edit the 1st pic above to remove your email address.

So is everything Ok now? Or is the subcrription date still no good

Re: i have a problem about activating my mcafee total protection 2012?

my mcafee total protction is now on trail..what em i going to do?change the email?

Re: i have a problem about activating my mcafee total protection 2012?

Untitled.pngi fix now running good thnks all of your help..

Message was edited by: miguelchristian1991 on 9/30/11 6:14:24 PM CDT

Re: i have a problem about activating my mcafee total protection 2012?

Glad that you are OK now ; cheers