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how to unistall avg so i install mcafee.

Hello friend,

                       I am new user so please help me how to install mcafee total protection. because a error is coming this is another anti virus avg internet security 2012 is already used in your system.

so how i can remove avg internet security 2012. i am completely unistall file, services and registry from my computers. but my problem is not changed.

my system configuration is windows xp service pack 3, processor intel i3 3.10Ghz, 2GB RAM.

so please help me.....

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3 Replies
exbrit
Level 21

Re: how to unistall avg so i install mcafee.

Assuming you have already uninstalled AVG via Control Panel/Add or remove POrograms.

Try the AVG removal tool which is here:  http://www.avg.com/ww-en/utilities - careful there are 2, I would assume the 32-bit one is what you want.

Or go into the Registry and look for the AVG uninstall key that may still be there preventing the McAfee installer  as follows:

Go to Start/Run and enter regedit hit the Enter key. Go to: HKEY LOCAL MACHINE/SOFTWARE/MICROSOFT/WINDOWS/CURRENTVERSION/UNINSTALL Look for any entries in that key that pertain to AVG and delete them. Be very careful to only delete those entries and none of the others. Try your install again.

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karthiks
Level 12

Re: how to unistall avg so i install mcafee.

Hi,

Try running the AVG Removal tool as suggested by Ex_Brit so it should take care of the problem, but even after if you are unable to install McAfee suggesting you to contact the McAfee Technical support because there are some steps  have to be done in the Windows of your computer to get this resolved.

McAfee Technical support – > 1-866-622-3911

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exbrit
Level 21

Re: how to unistall avg so i install mcafee.

karthiks, the customer is in Udaipur, India so this is the best page to look at:  http://service.mcafee.com/faq/country.html

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