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how do i view privacy setting

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i ran into some problems with my build in camera on my laptop and when i ask Microsoft they told me to check the privacy setting of mcafee and see whether it blocked my camera but i dont know how to view the privacy setting

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Re: how do i view privacy setting

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Hi,

To check if McAfee is blocking the camera, please turn off McAfee Firewall and check if you are able to use the camera. If the camera is working fine with McAfee Firewall off, please uninstall and reinstall McAfee using the below links and it should work. 

How to remove McAfee products from a PC running Windows

How to download and install McAfee consumer products

If you are still not able to use the camera with McAfee Firewall turned off, then it should be an issue with the configuration. We suggest that you contact the system manufacturer about this issue and they should be able to fix it.

 

Thanks,

Karthikeyan J

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Re: how do i view privacy setting

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Discussion successfully moved from Community Support to General Discussion

Cliff
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Re: how do i view privacy setting

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Could be the firewall blocking the software check in Internet connections for Programs  Other than that not sure

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Re: how do i view privacy setting

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Hello

It is unlikely that McAfee is blocking your camera. To confirm if that is the case, please turn off the McAfee firewall and check if you are able to access the camera. If the camera doesnt work with McAfee firewall turned off, then there could be some other reason behind it.

Regards

Farhan

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Re: how do i view privacy setting

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Hi,

To check if McAfee is blocking the camera, please turn off McAfee Firewall and check if you are able to use the camera. If the camera is working fine with McAfee Firewall off, please uninstall and reinstall McAfee using the below links and it should work. 

How to remove McAfee products from a PC running Windows

How to download and install McAfee consumer products

If you are still not able to use the camera with McAfee Firewall turned off, then it should be an issue with the configuration. We suggest that you contact the system manufacturer about this issue and they should be able to fix it.

 

Thanks,

Karthikeyan J

View solution in original post

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