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error 554 denied

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My e-mails are being blocked and returned with an error code 554 from mxlogic which I looked up on line and it is a MAc Afee product for companies.

Is there any way to get unblocked as numerous clients of mine use this spam filter and I can not send them e-mails.

Atta ched is the error message

1 Solution

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Hayton
Level 18
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Message 2 of 4

Re: error 554 denied

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McAfee SaaS is classing the mail as Spam. Possibly your sender IP address is on a blacklist somewhere.

See the advice for mail-senders in this document -

https://support.mcafeesaas.com/MCAFEE/_cs/AnswerDetail.aspx?sSessionID&aid=155

3 Replies
Hayton
Level 18
Report Inappropriate Content
Message 2 of 4

Re: error 554 denied

Jump to solution

McAfee SaaS is classing the mail as Spam. Possibly your sender IP address is on a blacklist somewhere.

See the advice for mail-senders in this document -

https://support.mcafeesaas.com/MCAFEE/_cs/AnswerDetail.aspx?sSessionID&aid=155

Re: error 554 denied

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I sent an e-mail to saas false positive with the error message and my ip address.

Will let you know what happens.

Re: error 554 denied

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Thanks. It finally worked after I sent a second e-mail.