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jmcodinach
Level 7

couldn't open mcagent.exe

Hello

after today update (august 18 2012)  I'm not able to open mcagent.exe.

Anyone knows if it's a bug?

I'm using W7 32bits Enterprise SP1

The McAfee Virtual Technician says that everything it's OK, no problems found.

Thanks in advance,

Joseph from Barcelona.

El mensaje fue editado por: jmcodinach on 18/08/12 14:20:39 CDT
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22 Replies
jason389
Level 7

Re: couldn't open mcagent.exe

I am having the same problem. Been sitting on hold for tech support for 25 minutes now and getting pissed off.

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jmcodinach
Level 7

Re: couldn't open mcagent.exe

Hi jason

Does tech support know about the problem?

Joseph

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Hayton
Level 18

Re: couldn't open mcagent.exe

Windows 7 Enterprise is a corporate product. You have asked your question in the McAfee Consumer section.

What McAfee program suite are you running?

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jmcodinach
Level 7

Re: couldn't open mcagent.exe

I'm using McAfee Total Protection, with a 3 pc's license.

Joseph

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bigd11282
Level 7

Re: couldn't open mcagent.exe

I'm also having the same issue.

Mcafee Antiviral / Antiviral Plus ... Windows Vista

Ran the Technichian, fixed some problems, but this error still remains.

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Peacekeeper
Level 20

Re: couldn't open mcagent.exe

Contact support they will be able to start digging for an answer re this

http://service.mcafee.com/TechSupportHome.aspx?lc=1033&sg=TS

Also post the error you get ie post a pic if feasible

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sharpeagle
Level 7

Re: couldn't open mcagent.exe

mcaffee error.JPG

I tried the Technichian program and it failed when loading the program.

I tried reinstalling Total protection and it said to make sure Java Script was installed.

I am running Win7 home .

This error just occured today when I rebooted.  Yesterday when I rebooted everything came up without a problem.

Ran  Microsoft Essentials and found no problems.

Mcaffe error install.JPG

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sharpeagle
Level 7

Re: couldn't open mcagent.exe

I did reinstall McAfee and pressed skip to continue.  This is the error that I received.

reinstall Mcafee.JPG

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exbrit
Level 21

Re: couldn't open mcagent.exe

Why are you trying to open mcagent.exe specifically rather than simply clicking the taskbar icon?  Regarding the previous post, what did you skip - do you know?  Note that if you have Security Essentials installed then McAfee will fail.

I think Tony is right, Technical Support is your best bet.   It's free and linked under Useful Links at the top of this page.

Message was edited by: Ex_Brit on 18/08/12 8:50:16 EDT PM
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