Hi guys I was wondering if anyone could help please. I have just purchased a product which I believed was an antivirus for the computer it cost me £29.99 and the only product I can download id the Mcafee anti theft. I think this was a free download, but how do I download the anti virus I paid for? I think I am beong a bit dim but its stumped me Thanks
What is your operating system and service pack and what version of Internet Explore is installed, whether or not you use it?
Also do you or did you have previous security software installed?
Try uninstalling any security software that shows in your Control Panel > Program list and use their removal tool if applicable, McAfee's is listed under Useful Links at tthe top of this page (MCPR). Reboot
then run the McAfee preinstall tool: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe then try your installation again.
Thank you for your posts unfortunately it is the company whom i brought the product off, they do not have a download button. But thank you for your help and concerns