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langdu2002
Level 7

computer crash after restart from critical update

Hello, my mcafee just have a critical update today , and as soon as my comp restart the screen went messed up with multi colored dots, i tried system restored,  then it updated again and comp messed up again after restart, can anyone help, thanks in advance

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2 Replies
exbrit
Level 21

Re: computer crash after restart from critical update

I just received that critical update and rebooted - no issues.  Make sure your installation is totally up to date and especially your browsers including IE and your graphics drivers.

If the situation continues turn off updates after using Restore and contact Technical Support linked under Useful Links at the top of this page.

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karthiks
Level 12

Re: computer crash after restart from critical update

Hi,

Can you attach a screen shot of the computer screen so that I can check, and suggest some steps to check the issue. Because I do not think McAfee could be a cause of this problem but will check on it. Thanks,

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