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cannot install mcafee internet security 2011

Hi, just bought mcafee internet security 2011 but can not run/install. it is asking me to restart my computer and i did but still could not install. pls help!

mine is a windows vista

2 Replies

Re: cannot install mcafee internet security 2011

Dinz
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Re: cannot install mcafee internet security 2011

Hi there,

This can be caused when files are left behind from the previous installation or when you run the McAfee Consumer Products Removal Tool (MCPR).

  1. Right-click Start and select Explore.
  2. Navigate to the appropriate location below:

    Windows Vista and 7: C:\ProgramData\Start Menu\Programs\Startup
     
  3. Locate and delete a file similar to this example: $McRebootA5E6DEAA56$.

    NOTE: This filename varies, the numbers after $McReboot will be slightly different. 
     
  4. Reinstall your McAfee software.

Please let us know if you still face any issues ?

Regards,

Dinesh K

McAfee Online Community Moderator