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cannot activate Mcafee Internet security 2012

Hello,

I'm running with windows 7 and tried to install McAfee Internet security 2012. I already had the 2011 version, but that one was out of date.

At first it looked as if everything was fine, but after a few days I got the message that my subscription had not been activated. Now I can click "activate" as much as I want, but this does not work.

I already tried the method with the cmd.exe file, but this did not work either.

The message I get when trying to activate is:

"Activation failed

Some problems occur when activating your McAffee products. You can use the software, but only after activation,

you will recieve automatic product updates that protect your computer against the newest threats.

We will remind you to activate your McAfee-product later, or you can try whenever it is suitable."

(translated from Dutch).

1 Reply
Dinz
Level 16
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Message 2 of 2

Re: cannot activate Mcafee Internet security 2012

Hi laurens,

With the email address, you have used to register on this board, I do see that you have a valid subscriptions for McAfee Internet Security till 2012 , So, please run the MCPR run from here http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

Restart the PC and run the McPreinstall tool from here: http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe

Logon to your McAfee account from here : http://us.mcafee.com/root/login.asp  reinstall the products and the activation shouldnt  be prompted further. .

Regards,