A while ago my Toshiba laptop (Windows XP), running on McAfee Internet Security, caught a virus. The hard drive had to be erased and all software had to be reloaded, including McAfee. It asked me to buy another license which I did, but it refused my activation attempts. It ran for a while after I removed it and re-installed it. Since yesterday, there is the request to activate again which I tried without success. My subscription will expire in 2014. I don't want to re-install the software again and pay for another license again. What can I do?
With the email address you have registered with the board, we found that you have a valid subscription for McAfee Internet Security till 2014 , kindly run the Subscription repair tool with the instructions here and that should take care of updating your subscriptions to your PC .
Step 1 - Disable Access Protection
Step 2 - Rename current data files
Step 3 - Run the Subscription Repair tool
After the process, completes restart your PC and check for updates in McAfee security center .