cancel
Showing results for 
Search instead for 
Did you mean: 

a quick question a bout Quarantined Files

Virus Scan quarantined a truck load of files on me. I don't know what all was infected but all shortcuts from everywhere seemed to disappear.

After I did a restore everything appears normal, but all the quarantined files are still there.  Is it safe to delete all of them now without losing what I recovered.

2 Replies
Reliable Contributor exbrit
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: a quick question a bout Quarantined Files

You must have a suspect browser.  Make sure the machine is totally up to date and ask Technical Support this question.

Moderator selvan
Moderator
Report Inappropriate Content
Message 3 of 3

Re: a quick question a bout Quarantined Files

I would recommend consulting Tech Support before deleting those files. Please let me know the location of those quarantined items based on which we can validate their authenticity.

McAfee Support Mobile App Available
With the new McAfee Support Mobile App you’ll be able to update, close, and view service requests on your mobile device. The app will also notify you when one of our technical support engineers update a service request. Download the Android version from Google Play and the iOS version from the Apple App Store today!