Hi, I am looking for some help please.
About 1 week ago, my computer (Toshiba) became infected with this virus. It removed all my music and photos and the favorites i had saved. I tried to use McAfee to remove it, but it keeps turning the McAfee off, and i get a message saying 'Your PC it at risk'. I can do a scan ok, and have done several since, but sometimes it says nothing found and other times it finds stuff.
I have a very limited knowledge of computers. Please is there anybody who can help me? Thanks.
OK step by step proceedure here.
Ignore ad at top trying to sell u stuff.
here also is a possibility that restoring back to previous to 1 week ago might get rid of it.
If above works and I am sure it will disable restore then reboot and reenable it. we do not want it to show up again.