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wrecsam
Level 7

Windows recovery virus

Hi, I am looking for some help please.

About 1 week ago, my computer (Toshiba) became infected with this virus. It removed all my music and photos and the favorites i had saved. I tried to use McAfee to remove it, but it keeps turning the McAfee off, and i get a message saying 'Your PC it at risk'. I can do a scan ok, and have done several since, but sometimes it says nothing found and other times it finds stuff.

I have a very limited knowledge of computers. Please is there anybody who can help me? Thanks.

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2 Replies
Peacekeeper
Level 20

Re: Windows recovery virus

OK step by step proceedure here.

http://www.bleepingcomputer.com/virus-removal/remove-windows-recovery

Ignore ad at top trying to sell u stuff.

here also is a possibility that restoring back to previous to 1 week ago might get rid of it.

If above works and I am sure it will disable restore then reboot and reenable it. we do not want it to show up again.

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wrecsam
Level 7

Re: Windows recovery virus

Thanks a lot mate. I have just printed it off and am going to have a crack at it now. Cheers!

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