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Zanthia
Level 7

Windows XP SP 3 Start Up Issue

I have McAfee installed on three computers (1 PC and 2 laptops), however after the latest Security Center/AntiVirus Plus updated, Windows will no longer load on the Dell Inspiron Mini laptop that I had it installed on, it just sits on the XP loading screen (see picture); I had to uninstall it with Windows in Safe Mode in order to get XP to load normally.  Both other computers are Dell XPS models and both are still operating just fine.  I have had McAfee installed on the Inspiron computer since December of last year and all was working fine until the latest update.  I even tried unistalling and reinstalling thinking it may have been something that didn't come through via the automatic updates.  Is there a solution to this or do I have to get a different virus protection for that computer?  Because right now, that computer is operating without any virus protection at all and I would love to be able to keep McAfee, but if I have to I'll find something else.

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k3tg
Level 14

Re: Windows XP SP 3 Start Up Issue

I hope that the forum moderator will not discipline me for linking another thread to this one, but this is a known issue and is being worked on.

Message was edited by: k3tg on 5/1/10 10:09:10 PM CDT
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