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neillo
Level 9
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Message 1 of 3

Why is my email format invalid?

I cannot contact McAfee support because every time I enter my email address on the contact page, it turns red with the message "Email format invalid". This is the same email address I have used to login here. Anybody have any ideas?

If I login to McAfee first, that is successful, but as soon as I click the "Support" tab, the "Logout" tab changes to "Login" and I am back where I started.

Neil

2 Replies
exbrit
Level 21
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Message 2 of 3

Re: Why is my email format invalid?

Make the free call to Customer Service to report it and maybe they can fix it or at least report the problem, & then connect you with whomever you need.

UK toll-free number:  0800 028 7581 available 24/7 average wait time currently 5 - 10 minutes.

exbrit
Level 21
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Message 3 of 3

Re: Why is my email format invalid?

Moved to Consumer > General