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carlosvps
Level 7

What happened with updates

Hi!

I am a little bit worried. I usually update virus definitions almost every day. But I had to travel and I didnt update anything in those last days (since Monday, october 07, today is day 11).

I asked mcafee to update virus definition when I got back home, but instead what I saw was the system saying that there were no updates left!

What is the frequency of mcafee updates on virus definition? Should I be worried about it?

And, in case I do should worry about it... What should I do?

When is Mcafee updating again?

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9 Replies
exbrit
Level 21

Re: What happened with updates

They are usually daiily but the time varies and the method of updating has changed if you have the latest versions.  The updates occur silently for the most part.   If the SecurityCenter states it is protecting then you are OK.

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carlosvps
Level 7

Re: What happened with updates

The method of updating changed? What do you mean?

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exbrit
Level 21

Re: What happened with updates

Depends on your version.  12.x and upwards no longer use the daily DAT's but use an engine upgrade method of updating.

What does it say for SecurityCenter and Antivirus versions if you open SecurityCenter and click About?

carlosvps
Level 7

Re: What happened with updates

(Its in portuguese, because Im from Brazil, but here it goesSmiley Happy

(OBS: I tried to translate (in parenthesis) some of the itens... but Im not sure I did the right translation! )

(And I didnt put everything, but some things I hope will help you help me!)

Mcafee Security Center - 11.6

Compilação (Compilation): 11.6.511

Mcafee Virus Scan - 15.6

Compilação(Compilation): 15.6.245

Ultima atualização (last update): 10/10/2013

Versão do DAT (DAT version): 7224

Data de criação do DAT (date of creation of DAT) : 10/10/2013

Versão do DAT de Inicialização (Version of Inicialization DAT): 7221.0000

Data de criação do DAT de inicialização (Date of creation of inicialization DAT): 07/10/2013

Versão do mecanismo ("engine version', I guess its how you translate it): 5500.1093

Personal Firewall - 12.6

AntiSpam - 12.6

Parental Control - 13.6

What do you think its going on? Is it some kind of bug? Or is it normal?

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exbrit
Level 21

Re: What happened with updates

Your software is up to date (the DAT date of 10/102013 shows that)

There may have been a problem with the update servers which gave an erroneous reading.

..................

O seu software está atualizado (a data DAT de 10/102013 mostra que)

Pode ter havido um problema com os servidores de atualização que deu uma leitura errada.

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carlosvps
Level 7

Re: What happened with updates

Actually, I didnt understand....

It gave an erroneous reading of what? And why?

sorry.... Not sure I understood what you said....

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exbrit
Level 21

Re: What happened with updates

Sorry my error, I was mixing your thread with another one....you said "instead what I saw was the system saying that there were no updates left!" which actually is/was the case at that time, so no problem exists.

carlosvps
Level 7

Re: What happened with updates

Ok... Im kinda confused... And with your confusion, it now get worse!

So,I'll ask you to confirm, ok?

No problem exist? I have the latest update, right? Is it everything ok with my mcafee?

I have the latest update of mcafee?

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exbrit
Level 21

Re: What happened with updates

You are OK.  Yes.