I bought the last edition of Mcafee Viruscan plus.
I formatted my pc and i installed Windows 7 32 bit
I installed Viruscan plus with online installation as the CD recomended.
After i made a new account with the product key.
Since now it's all ok.
After the installation i activated the subscription (i think so).
After 2 days a red message appeard on my desktop telling me that i must activate my account in 10 days.
When i push Activate the screen of activation start, stay for 3 seconds and then disappear.
When i check the home page of security center a blu link tells me i must activate account, always the same story.
I check my subscription in mcafee.com and it result regular, active and update are current.
What can i do????
Thanks and sorry for my bad english (i am italian)
Please follow the prompts to complete registration,
Right click on the M icon near system tray
Select product setup and continue with the prompts to complete registration
Note : If you already have a mcafee account with the email address select login and continue the prompts.
Do report back if you have any issues
Dinesh Kon 1/12/10 1:23:50 PM GMT-06:00
I don't have any product setup voice.
i have following voices:
Open Security Center
Verify Subscription (alredy done, i have the message: "you subscription has been verified)
I have made a new registration with this product when i installed it, but i still have the "activate your account" voice in the security center home page.
The problem is the same of my first post, the activation application starts and after 2 seconds disappear, and doesn't complete the activation
Could you please tell me , did we have any other mcafee product registered with this email address yoir trying to register now?
Also Please login to http://us.mcafee.com/root/login.asp and tel me whether you could see your complete subscription for the mcafee virus scan plus 2010 registered ?
I have only this product registered with this email.
When i log in i see my subscription:
i can protect 1 pc (i have this product installed on 1 pc)
my activation key
the expiration date (correct)
History and download
i i push subscription:1 i have this page
the expiration date (same as before correce)
Total Licenses: 1 (1 in use; 0 available)
my computer name (correct)
License status: Active
Software Update: Current
I post 2 screens
in the first screen you can see the home page of my security center.
The blu write at bottom is the italian phrase for ACTIVATE YOU SUBSCRIPTION
when i push appear the screen2
the Activation window
that windows after 2 seconds disappear
That's good, we are proceeding further ,
Run the removal tool from http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and restart the computer.
Check whether the system clock is corect, if not set it right.
Reinstall your products from your account.