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Validation Issue - Multiple Identities, Windows 7

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Windows 7  /  Windows 8  /  McAfee Total Protection 2012 (Purchased)

I‘m the only user of two networked Windows 7 computers, side by side.

CONFIGURATION

Computer 1

- Windows 7, Single Identity

Computer 2

- Windows 7, Two identities

- Dual boot to Windows 8 consumer preview

PROBLEM

On the first PC, all is well. On the second pc, McGafee won't validate either of the two identities, nor the Windows 8 preview. How do I resolve this? Say's I've exceed the number od PC's allowed? - Thanks for your help, IM

1 Solution

Accepted Solutions
exbrit
Level 21
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Message 2 of 4

Re: Validation Issue - Multiple Identities, Windows 7

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Best sort that out with Customer Service directly as the new account interface can't be adjusted by the users any more.  It's a free call.

To speak with a Customer Service representative, call us at 866-622-3911.

Average contact length: 10  minutes

Estimated wait time: 5-10 minutes

Hours of Operation: Available daily, 6am-6pm Pacific

3 Replies
exbrit
Level 21
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Message 2 of 4

Re: Validation Issue - Multiple Identities, Windows 7

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Best sort that out with Customer Service directly as the new account interface can't be adjusted by the users any more.  It's a free call.

To speak with a Customer Service representative, call us at 866-622-3911.

Average contact length: 10  minutes

Estimated wait time: 5-10 minutes

Hours of Operation: Available daily, 6am-6pm Pacific

Re: Validation Issue - Multiple Identities, Windows 7

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Thanks Ex_Brit  - IM

exbrit
Level 21
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Message 4 of 4

Re: Validation Issue - Multiple Identities, Windows 7

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You're welcome.