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dteyhen
Level 7

Update Error

I received the following error:  "An error occurred while updating. Please reinstall these programs: 3-User McAffee Total Protection"  However, I do not know how to reinstall.  I installed the software over the internet and do not have a CD/DVD copy of the software.

Thank You.

Message was edited by: dteyhen on 8/27/10 6:09:22 PM CDT
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Aldrin
Level 12

Re: Update Error

No, you really don't require any CD/DVD to re-install the McAfee programs rather you can follow this Knowledge Base document which would help you to uninstall/reinstall the programs from your online McAfee account

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

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