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Unexpected renewal

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Hello, 

I have purchased subscription for a year last year, I had no idea about auto renewal. I was unpleasantly surprised because I had no intention to continue.
So I filled a request for refund. I recieved email with service number with further instruction to call number 866 622 3911. Unfortunately this number is not working in Czech Republic.

Than I tried consumer support. I have filled the request assistance for help with recent servis request. But it's impossible to connect.
What should I do next ?
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Re: Unexpected renewal

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Hello @Zvony 

We are sorry for the inconvenience. Please check the below link to reach our chat support to process your refund request or you may call the below number to contact our support Czech republic 239 000 505 on business days. 

Chat Support 

Thanks,

Magesh J

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Message 2 of 3

Re: Unexpected renewal

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Hello @Zvony 

We are sorry for the inconvenience. Please check the below link to reach our chat support to process your refund request or you may call the below number to contact our support Czech republic 239 000 505 on business days. 

Chat Support 

Thanks,

Magesh J

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Re: Unexpected renewal

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thanks love your way of explaining

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