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constructceo
Level 7

Unable to update, run, or uninstall McAfee

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First of all I'm running windows XP Version 2002 SP3.  I have not been able to update or run the program.  When the icon is selected nothing happens.  I downloaded the Virtual Tech but the screen never passes "updating" in order to run it.  I have tried to uninstall the program but nothing happens after I choose the program and answer yes to the "are you sure" question.

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1 Solution

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Dinz
Level 16

Re: Unable to update, run, or uninstall McAfee

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hello there,

Could you please let us know if the computer is uptodate with windows ?
Did you try running MCPR to remove McAfee products, if not please click on Useful links at the top of this page and run the removal tool.

Regards,

Dinesh K

McAfee Online Community Moderator

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5 Replies
Aldrin
Level 12

Re: Unable to update, run, or uninstall McAfee

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Have you tried the same in Safe Mode with Networking?

Message was edited by: Aldrin on 13/10/10 3:49:44 AM IST
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constructceo
Level 7

Re: Unable to update, run, or uninstall McAfee

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Tried in safe mode with the same result.

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Dinz
Level 16

Re: Unable to update, run, or uninstall McAfee

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hello there,

Could you please let us know if the computer is uptodate with windows ?
Did you try running MCPR to remove McAfee products, if not please click on Useful links at the top of this page and run the removal tool.

Regards,

Dinesh K

McAfee Online Community Moderator

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constructceo
Level 7

Re: Unable to update, run, or uninstall McAfee

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That did the trick.  Thank You.

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Dinz
Level 16

Re: Unable to update, run, or uninstall McAfee

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Glad that your issue is resolved and thanks for letting us know about the same.

Regards,

Dinesh K

McAfee Online Community Moderator

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