cancel
Showing results for 
Search instead for 
Did you mean: 
sunvit
Level 7
Report Inappropriate Content
Message 1 of 3

Unable to update extra.dat file

I am trying to paste the extra.dat file into the folder C:\Program Files\McAfee\VirusScan\DAT\5959.0 but it says access denied. I am using the system as an administrator. My operating system is Windows Vista.

Please help.

2 Replies
Dinz
Level 16
Report Inappropriate Content
Message 2 of 3

Re: Unable to update extra.dat file

Hi sunvit,

Please try to disable access protection and then try to paste the extra DAT .

1.Double-click the M icon in your taskbar.
2. Select Navigation.
3. Select General Settings and Alerts.
4. Open the Access Protection drawer.
5. Clear the checkbox beside Use Access Protection.
6. Click Apply and close SecurityCenter.

Kindly update me so the status with a screen shot if any error occurs .

Regards,
Dinesh K

sunvit
Level 7
Report Inappropriate Content
Message 3 of 3

Re: Unable to update extra.dat file

It seems the suggested method is not working. As required, I am attaching the sceen shot. Please could you check and revert back, please.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community