Hello. I'm having problems installing whenever I open "McAfeeSetup-Serial.exe" I get this error:
I'm using Windows 7 Professional 64-Bit.Message was edited by: Ex_Brit on 16/10/11 6:58:40 EDT AM
What product (name) are you trying to install? How much free hard drive space do you have and installed memory (RAM)? Also is your Windows 7 SP1? If not read here: https://community.mcafee.com/docs/DOC-2205
Any other security software installed or did you previously have McAfee installed?
Message was edited by: Ex_Brit on 16/10/11 6:47:38 EDT AM
I am trying to install McAfee Internet Security from my internet provider. I have 289GB of free space in my hard drive and 4GB RAM. I have service pack 1 installed and this is the first time I attempted to install this program. I installed F-Secure's anti-virus before. Also, after clicking the mcafee installer it closes immediately.Message was edited by: soulfox742 on 10/16/11 6:35:26 PM CDT
Please try these steps and let us know the status.
Open Internet Explorer – click on Tools (Tab at the top menu bar)
Click on Windows Update
Install any available update for Windows
Check for any other security software : in control panel (Programs and features)
Run the McAfee removal tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe & restart the computer
Run the McPreinstall tool from here : http://download.mcafee.com/products/licensed/cust_support_patches/McPreInstall.exe
Login to your McAfee Account here http://us.mcafee.com/root/login.asp and download the products
The issue should nt appear , but if it occurs , please click on Useful links at the top of this page and click on Technical support an get connected to our chat technicians , they would help you get the programs downloaded
Probably you have attached a screen shot and Im unable to view it or the screen shot is not properly inserted !!! Could you please let us know the error you get while clicking on McAfee setup.exe ??
Along with the answers for below questions