I'm trying to install Total Protection 2011 on my Windows XP computer. This is a 3 user edition and I installed it without a hitch on our Vista laptop, but now on the XP desktop when I try to run the .exe program (it won't install automatically on insertion of disc), I get a quick "hourglass" then nothing. I also tried to download a version of the program and I get the same result when I try to run the installer. I downloaded and ran the MVP program without a hitch, and I also tried uninstalling the previous expired version of McAfee (with the download from McAfee). Still nothing. I've also run a current version of Stinger, but it found nothing. Is there a trojan or virus that specifically won't let the new McAfee install? Many thanks for any suggestions.
Turned out to be a SecurityMaster AV issue. Ran the bleepingcomputer fixes, and was able to install McAfee. It did get hung up in the activation process, and I tried Prakash's fixes. I had no Sysprep folder, but installing only AntiSpam, then activating, then installing the rest of Total Protection took care of it. Thanks, Prakash!
Thanks for letting us know you got everything working. I will mark this as answered.Message was edited by: k3tg corrected typographical error on 12/26/10 3:09:33 PM EST