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Re: Unable to activate McAfee AntiVirus Plus 2011

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Hi, I have the exact same problem and I have tried all the solutions listed, and the same activation window keeps loading for hours with the description "Please wait while we connect to McAfee.com... " and will not continue or go away. I have re-installed numerous times and still the same thing. I have Windows Vista and McAfee AntiVirus Plus 2011. Thank you.

Reliable Contributor Peacekeeper
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Message 22 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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Did you contact Tech Services chat as Jay suggested those people are more knowledgeable that most re this issue. So you tried the FAQ Lay Mentioned as well?

Re: Unable to activate McAfee AntiVirus Plus 2011

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hi to everyone we have same problem i even waiting for whole to finish but nothing changes it just keep running...i download mcafee antivirus plus 2011 just wasting my time it just make me depressed and upset about this product,,,hope you can do more help if what can we do...thanks alot  juliet

Reliable Contributor Peacekeeper
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Message 24 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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So none of the thoughts above helped? Especially post 9

If not contact Customer service  and let them remote to your PC and do the installation for you.

They can be trusted to be descrete.

Customer service link in useful links tab at top of this page.

ems
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Message 25 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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Hello. I have the same problem. I installed it twice, but to no avail. I always used McAfee since I bought this computer, but now I don't know anymore. I always had no problem in installing this product even though I'm not a computer wiz, it was so easy. I'm so pissed right now. I can't activate this product. It already caused me a day.

Reliable Contributor exbrit
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Message 26 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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You might want to enlist the help of Technical Support - it's now free by phone:  http://service.mcafee.com/ServiceSelect.aspx?lc=1043&sg=TS&pt=1&st=PHONE

There is also free online Chat support.

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ems
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Message 27 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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Hello. Thank you for the response. I've activated it successfully. I just read the different activation problems here & tried the solutions. My problem was my internet explorer.  I just reset it & yes it worked, the activation process continued almost immediately. I was soo frustrated. Thank you!

.

Reliable Contributor exbrit
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Message 28 of 29

Re: Unable to activate McAfee AntiVirus Plus 2011

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Good, all the best. 😉

Re: Unable to activate McAfee AntiVirus Plus 2011

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i am using windows 7 on my sony vaio laptop and i am unable to activate mcafee antivirus 2011 on it.

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