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stratosb
Level 7

Unable to activate Internet Security 2011

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Hello,

I am not able to activate Internet Security 2011.

I have read the discussions, tried some things but the error still occurs.

I have got Windows XP.

I downloaded McAfee Internet Security from the account website.

I have run the McPreInstall.exe but after pc restart McAfee Internet Security still cannot be activated.

I have run c:\program files\mcafee\msc\mcoemmgr.exe /regserver but no success.

What else can I do? Please help.

Thank you.

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1 Solution

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exbrit
Level 21

Re: Unable to activate Internet Security 2011

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It works for me OK, do you have another browser to try perhaps?

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11 Replies
exbrit
Level 21

Re: Unable to activate Internet Security 2011

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Is this XP SP3?  How are you connecting to the internet?

It might be quickest if you simply contact Techical Support linked under Useful Links at the top of this page.

It's now a free phone call.

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stratosb
Level 7

Re: Unable to activate Internet Security 2011

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Yes it is XP SP3.

I have got a broadband connection to the internet.

Subsciption details:

Days left: 361

Expires on: 15/10/2012

Message was edited by: stratosb on 20/10/11 11:04:22 CDT
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exbrit
Level 21

Re: Unable to activate Internet Security 2011

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Thanks.  Jai will take it from here I hope. ;-)

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JaiPrakash
Level 12

Re: Unable to activate Internet Security 2011

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Hi,

As per the mentioned subscription expiration date on the McAfee security center, it indicates that the installed McAfee Product is working well. But this issue has many causes, including issues with your Internet connection or computer settings.

So, kindly follow the on screen instructions and run the Subscription Repair tool through the below link:

http://service.mcafee.com/faqdocument.aspx?id=TS100966

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stratosb
Level 7

Re: Unable to activate Internet Security 2011

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The link

http://service.mcafee.com/faqdocument.aspx?id=TS100966

returns

Article Not Found

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exbrit
Level 21

Re: Unable to activate Internet Security 2011

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It works for me OK, do you have another browser to try perhaps?

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stratosb
Level 7

Re: Unable to activate Internet Security 2011

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It's working with Internet Explorer, not with firefox, thank  you.

Message was edited by: stratosb on 20/10/11 12:09:52 CDT
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JaiPrakash
Level 12

Re: Unable to activate Internet Security 2011

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Glad to know the link worked !!! how about the activation , was it successful !!!!

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stratosb
Level 7

Re: Unable to activate Internet Security 2011

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I followed the steps and it works now!

Thank you very much for your help

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