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Unable to Update McAfee Internet Security 2011 & Unable to Close McAfee Internet Security Window

Hello there,

I've been using McAfee Internet Security 2011 on my other laptops and it is working fine.  Recently, I had reformatted another laptop of mine and installed McAfee Internet Security 2011 (OEM: Bundle Pack) but I am unable to update it.

Every time I attempted to update it, during the "Checking for Updates" phase [Completed: 0%], the status will change to "Your Computer is Secure (no action required)".  After it had completed (noticed that it did not go through the "Downloading Updates" and "Installing Updates" statuses), the status will be change back to "Your Computer is at Risk (Your programs are up to date.  Automatic Updates: On)".

I tried to do what I had did with my other laptop when I am unable to update it:

Manually update the DAT files as described in :
https://kc.mcafee.com/corporate/index?page=content&id=KB51679

But it's to no avail.

On top of that, the moment I opened McAfee Internet Security's GUI, I am unable to close it.  It keeps popping back up itself.

Is there a solution to it?

Thank you in advance.

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Re: Unable to Update McAfee Internet Security 2011 & Unable to Close McAfee Internet Security Window

Could be an easier way but I would uninstall the product

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100507

reboot and run

http://download.mcafee.com/products/licensed/cust_support_patches/Mcpreinstall.exe

open your account and reinstall

When it installs the dat is usually up to date so do not expect an update immediately though what is causing the at risk message I cannot see from your pic.