I've just purchased Mcafee Total Protection 2012 and i'm having trouble starting the installation.
The instruction manual stated that i have to run langsel.exe which does not exist in my disk that i've bought.
I tried to autorun/manually opening the disk folder and click on the installation exe/right click run and install and are still unable to get the installation started.
The only thing that happen was there is a "pop-up permission to continue window", but after click Yes, nothing appear.
Please help, i'm using Windows 7 and all my users have adminstrator rights.
If you have a previous version of the McAfee Security suite installed, and you attempt to install a new version from a newly purchased CD, the installer starts and then unexpectedly stops. Please run the McAfee removal tool from here: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe and restart the PC.
Post which Insert the McAfee product CD into your CDROM drive.
Hi. Just wanna check if we can also uninstall previous versions from Windows Add/Remove programs. Will that suffice?
Yes flogger , obviously you can do that . Its just that running the removal tool would ensure to remove all McAfee registry keys as well.