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sue2sue
Level 7

Total protection installation

Hi  I hope someone can help?  Since installing the total protection Items have been moved of my desk top and now they say the fie has changed or moved.  How do I get the files back please.  Also one has disapeared completely WHy??

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Peacekeeper
Level 20

Re: Total protection installation

What version of Mcafee is installed. I have not seen this all my shortcuts are fine on version 12.1 12.0 and 11.6 installs . I would suggest calling support and reporting it and they will tell you if they have seen this.

Once you have the version I will ask as well via my contacts. I assume the file/s has been there previously for ages?

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