cancel
Showing results for 
Search instead for 
Did you mean: 

Total Protection - All business computers intruders constantly

I'm working for a client who has Total Protection (not sure which version, but she's usually pretty up-to-date). She takes her laptop to her small business and every device on her network including IP phones, every computer, etc. pop up one-by-one as intruders. This is obnoxious. I assume these devices poll the network and that's why they would be seen as 'intruders', but it's not acceptable. I'm not very familiar with TP at all and looked at it for a moment hoping to be able to list certain computers as ok for things like pings.

My goal is to disallow any real connections to this machine from any other devices on the network except that she needs to access her server and the router. I don't want notices that her phones, printers, and other computers are 'intruders'. If someone were to try to access her machine in any meaningful way, it should alert her. I've turned off all Windows file and print sharing and removed her joined HomeGroup.

So, why in the world does this show all these devices as intruders? And, how do I stop it?

Thanks

0 Kudos
5 Replies
exbrit
Level 21

Re: Total Protection - All business computers intruders constantly

You can turn that off by opening SecurityCenter, then PC and Home Network Defense,  and select the router or modem and click Edit and then set it to 'Don't Trust Network'.  Nothing can connect anyway without permission assuming everything is passworded in the network, i.e. the router or modem is using secure mode.

You can also turn off the Alerts in SecurityCenter > Navigation > General Settings and Alerts > Informational Alerts.

.

Message was edited by: Ex_Brit on 22/08/13 7:25:02 EDT AM
0 Kudos

Re: Total Protection - All business computers intruders constantly

Ex_Brit : Will setting that network to untrusted in any way disrupt current abilities when it comes to HTTP, FTP, etc. for normal use? It sounds like this could be a good solution.

Thanks.

0 Kudos
exbrit
Level 21

Re: Total Protection - All business computers intruders constantly

It shouldn't but give it a try...and there's the other alert setting I mentioned anyway.

0 Kudos
gopin
Level 7

Re: Total Protection - All business computers intruders constantly

Hi Dan,

     The issue that you are having right now is a simple one and it can be fixed easily. Kindly Check the IP address of the devices which are marked as intruders. And then get into firewall settings and add those IP addresses and save it. Once this is done those devices will not be marked as intruders.

Regards,

Gopin

0 Kudos

Re: Total Protection - All business computers intruders constantly

Gopinath - I don't want to allow them in, but don't want it to report on what I assume is something like a simple ping. I don't want anything shared out from this machine and turned off all sharing, but there must be some way to turn off alerts for what obviously are not actual intrusions. I mean, the IP phones clearly aren't accessing anything in this machine.

0 Kudos