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nsinclair01
Level 7

Total Protect Reinstall fails on W10

I had Total Protection running on Windows 10.  I removed it some weeks ago as it was interfering with Microsoft Edge.  I am now trying a reinstall.  I have download the software but each time I run it it asks for a restart and goes no further.  There are some McAfee entries in the registry from the last install.

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5 Replies
catdaddy
Level 20

Re: Total Protect Reinstall fails on W10

Run the McAfee MCPR Tool  to remove the remnants. Then go to your account and reinstall.

Cliff
McAfee Volunteer
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nsinclair01
Level 7

Re: Total Protect Reinstall fails on W10

Thanks for the help, but unfortunately it didn't work

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Peacekeeper
Level 20

Re: Total Protect Reinstall fails on W10

Then best go to Community support tab above and the support link and call support in your country they should be able to clear this issue for you.

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catdaddy
Level 20

Re: Total Protect Reinstall fails on W10

Technical Support

Cliff
McAfee Volunteer
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catdaddy
Level 20

Re: Total Protect Reinstall fails on W10

Successfully moved from Other McAfee Consumer Products to General Discussion > Discussions

Cliff
McAfee Volunteer
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