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The worst customer support ever

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According to my opinion and my family opinion this is the worst customer support ever! No reply to my calls no response to my emails. 

30 days prior to yearly renewal of subscription of McAfee Total Protection I have received a message of renewal for next year. Then I disabled automatic renewals. I do not want to be charged with a fee of the next period. I tried to ask for this over emails, phone calls but I not received any answer. The invoice for next period still exist on my account. Nobody is  interested in assistance and solving a such typical customer issue.

Would McAfee charge my credit card against my will? Incredible!!

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Re: The worst customer support ever

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Hi @Wayfarer 

We are sorry for the inconvenience caused. Please use the below link to contact our chat support for the charges on your card. If Automatic renewal is turned off, you wont be charged. Please ensure to have your email address registered with McAfee. 

https://service.mcafee.com

Regards

Magesh J

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Message 2 of 2

Re: The worst customer support ever

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Hi @Wayfarer 

We are sorry for the inconvenience caused. Please use the below link to contact our chat support for the charges on your card. If Automatic renewal is turned off, you wont be charged. Please ensure to have your email address registered with McAfee. 

https://service.mcafee.com

Regards

Magesh J

View solution in original post

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