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Temporarily disable software

I'm trying to download Adobe Flash Player and when it installs it gives an error "download timeout 12%" . They say to temporarily disable my anti virus software. Is this true? Can anybody help me?

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Reliable Contributor exbrit
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Re: Temporarily disable software

No it shouldn't make any difference as Flash just updated here OK, as it always does.  It must be Adobe's servers acting up I would imagine.

You can disable VirusScan at any time though to see if it helps.

Double-click the taskbar icon to open SecurityCenter

Click Virus and Spyware Protection to expand

Click Real-Time Scanning

Click Turn Off and tell it for how long.

But....as I said, you shouldn't have to do that.

.

Message was edited by: Ex_Brit on 30/10/11 6:50:32 EDT PM