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marrich1952
Level 7

Subscription renewal with multiple licences

Currently am holding 3 licences (2 active for a notebook and a netbook I am using; 1 inactive for a PC no longer in use).

Subscription renewal time is coming up. Can I just renew the subscription for the 2 active licences? If so, how do I go about this?

Thanks for enlightenment!

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5 Replies
exbrit
Level 21

Re: Subscription renewal with multiple licences

The minimum is 1 to 3 computers on my account so I would assume yours is the same, so it makes no difference.

Of course I'm in Canada and things may be different where you are.  A phone call to Customer Service will clarify it for you.

See the link under Useful Links at the top of this page.

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marrich1952
Level 7

Re: Subscription renewal with multiple licences

Am residing in Switzerland - and originally had to pay for each licence.

So I assume the situation here is different to that in Canada....

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exbrit
Level 21

Re: Subscription renewal with multiple licences

Well phone them anyway and see if they can give you a good deal, no harm in trying, is there?

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marrich1952
Level 7

Re: Subscription renewal with multiple licences

Thanks for your prompt response, Peter.

Have sent an e-mail to customer service to this effect (as no rush).

Thanks again...

Richard

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exbrit
Level 21

Re: Subscription renewal with multiple licences

OK, that method is a little slow, but if you have time left it should be OK.   All the best ;-)

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