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barca099
Level 7

Stall during restart

Last night I started to install McAfee Live safe and it asked me to restart my computer as part of the process.  after clicking restart it went to the getting windows ready Don't turn off your computer screen and it has been like that for 12 hours now.  How can I get my computer working again safely? As it is a brand new computer I have just brought after my last computer died the blue screen of death.  Please help me fix this as I am getting extremely frustrated!

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2 Replies
barca099
Level 7

Re: Stall during restart

nevermind it has just started working apparently it takes 12hours to restart a computer, riddiculous!

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Peacekeeper
Level 20

Re: Stall during restart

Could it actually be windows updates installing McAfee restart never9 well never in my experience at least) halts like that. Is Livesafe now installed and showing as green?

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