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sidney1972
Level 7

Sony Vaio S Windows 8 with mcafee is dead today!

hello

I have bought the laptop with windovs 8 with your wonderful Antivirus

I bought a laptop with original windows 8 and your Antivirus!

Everything worked and today my laptop is turned off and is no longer involved /

When you boot the laptop asks pin code to login

Not loaded windovs 8 and nothing works

Validity antivirus before 26.06.2013

Where can I get this pin?

What should I do?

as they say in Ukraine "*********"!

"Нахера такой антивирус нужен"?

Swearing in Ukraine is still swearing and not allowed here Mod

on 13/06/13 7:00:37 AM
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4 Replies
exbrit
Level 21

Re: Sony Vaio S Windows 8 with mcafee is dead today!

You can start it in Safe Mode perhaps?  Can you use System Restore to go back to before this happened?  

How to boot Windows 8 into Safe Mode  http://www.eightforums.com/tutorials/2757-safe-mode-start-windows-8-a.html

How to use System Restore in Windows 8 http://www.eightforums.com/tutorials/4692-system-restore-how-do-windows-8-a.html

Best to contact Technical Support as normally a pin is associated with Mobile Products not regular home products.

http://service.mcafee.com/faq/country.html

Message was edited by: Ex_Brit on 12/06/13 6:17:34 EDT AM
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Moderator
Moderator

Re: Sony Vaio S Windows 8 with mcafee is dead today!

Hi Sidney

It would be of immense help if you could take a snap of the screen using camera and post the same here!

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Peacekeeper
Level 20

Re: Sony Vaio S Windows 8 with mcafee is dead today!

Selvan do you think it could be Anti theft 2 doing this?

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Moderator
Moderator

Re: Sony Vaio S Windows 8 with mcafee is dead today!

Hi Tony as far as my knowledge AT doesn't ask for a PIN (but will ask a recovery code) however we'll be able to figure out only when sidney1972 posts the image of the locked screen.!

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