Showing results for 
Show  only  | Search instead for 
Did you mean: 

So McAfee charged my account - what services am I receiving?

My bank account was recently charged by McAfee.  I suspect that this is an auto-renewal that spawned from previously "free" anti-virus protection provided by Comcast, my cable provider.  I don't like it - I think it's predatory sales tactics - but before I decide to start howling at the moon - what am I getting for the fee that I paid?  Should I see software installed on my computer?  Do I need to activate something?  What - exactly - am I paying for?

2 Replies
Reliable Contributor
Reliable Contributor
Report Inappropriate Content
Message 2 of 3

Re: So McAfee charged my account - what services am I receiving?

Discussion successfully moved from Service and Support to General Discussion

I recommend contacting Customer Service and explain your situation  McAfee Consumer Support Portal

McAfee Volunteer

Re: So McAfee charged my account - what services am I receiving?

Also if you decide you want it try asking for a discount . They usually are amenable to that.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community